Privacy Policy

Last updated: January 3, 2026

Data Controller

Woon IoT BV
Achterzeedijk 57 – Unit 40
2992 SB Barendrecht, Netherlands
KVK: 76066843
Email: privacy@situara.com

Data We Collect

Account Data: Email address, hashed password, account creation date

Location Data: Coordinates and addresses you add for monitoring

Usage Data: Reports generated, risks created, alert preferences

Technical Data: IP address, browser type, access logs

Payment Data: Processed securely by Stripe (web) or Apple/Google (in-app); we don't store card details

Push Notifications: A device token to deliver alerts to your phone (Plus). You can disable notifications at any time.

Legal Basis (GDPR)

Contract: Processing necessary to provide our services
Consent: Email alerts and marketing (opt-in)
Legitimate Interest: Security, fraud prevention, service improvement
Legal Obligation: Tax and accounting requirements

Third-Party Services

Stripe: Payment processing (web)
Apple App Store & Google Play: In-app subscription processing (mobile app)
OpenAI: AI-powered report analysis
Migadu: Email delivery
Cloudflare: CDN and security

Data Retention

Account data: Until account deletion
Reports: 30 days (Pro) / 12 months (Business)
Billing records: 7 years (legal requirement)
Access logs: 90 days

Your Rights

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure ("right to be forgotten")
Data portability
Restrict or object to processing
Lodge a complaint with the Dutch Data Protection Authority

Contact privacy@situara.com to exercise your rights.

Cookies

We use only essential cookies for authentication. No third-party tracking cookies are used. We do not track you across other apps or websites, and we show no advertisements.